Is Your Team Losing 1 in 6 Offers? Here's How to Fix That
I read a Glassdoor report that said over 1 in 6 job offers—about 17.3% - are declined. In other words, nearly 1 in 6 offers are getting turned down. That’s a real “yikes” for hiring teams!
What’s Really Going On?
Offer Decline in U.S.: In the U.S., the current estimated job-offer rejection rate is around 17.3%.
By Industry: In professional and technical sectors, decline rates are even higher - around 19.4%, likely driven by high demand and multiple competing offers.
Positive Trends Emerging: Offer-acceptance rates are improving, with 84% of candidates now accepting offers—up from about 81% in 2021.
Why Are Offers Being Declined?
1. Poor Candidate Experience
26% of candidates declined offers in 2024 due to poor experiences - such as poor communication or unclear expectations.
Candidates are 38% more likely to accept jobs after a positive interview experience.
82% of companies do virtual interviews, but 70% of candidates still prefer them in person.
2. Interview Perception Matters
Candidates are 2.6 percentage points more likely to accept if the interview was one “level” more difficult on a 1–5 scale.
Only about 10.5% of interviews are rated “difficult,” so there’s room to increase challenge strategically.
Skills tests boost acceptance by 1.4–2.5 percentage points, while IQ or personality tests can actually reduce acceptance by 1–2.3 points.
3. Market Dynamics
In tight markets - especially in tech - candidates often have multiple offers, leading to higher decline rates.
What You Can Do: Offer-Decline Prevention Strategies
1. Be Transparent About Pay Early
Advertise salary ranges or at least a band - so candidates aren’t surprised later.
2. Sell the Role, Not Just the Pay
Remind them why this is a great opportunity - not just a job. Show them what’s exciting and where the role could take them.
3. Go Formal with Offer Delivery
Use polished formats—like a Word doc turned PDF - not just a casual email. It sets a tone of professionalism and respect.
4. Level-Up Your Interview Process Strategically
Add structured steps: a questionnaire, phone screen, video prompt, or skills exercise.
Increase the challenge slightly so the role feels more prestigious.
Use skills tests rather than IQ/personality tests.
Keep communication clear, respectful, and on time - this can improve acceptance likelihood by up to 38%.
Quick Stats at a Glance
Offer decline rate (U.S.): ~17.3% (~1 in 6)
Decline rate in professional/technical roles: ~19.4%
Offer acceptance trends: 84% in 2025 vs. 81% in 2021
Impact of poor experience: 26% declines in 2024
Positive experience: +38% likelihood to accept
Interview difficulty boost: +2.6 percentage points per difficulty level increase
Skills test boost: +1.4–2.5 points
IQ/personality test effect: –1.0 to –2.3 points
In-person interview preference: 70% of candidates
Wrapping It Up
If you're seeing high offer declines, you're not alone but you can turn it around. Improve candidate experience, be transparent, present professionally, and strategically enhance your interview process. Little tweaks yield big returns.
I have a couple of spaces left for weekly, bi-monthly, or monthly calls focused on HR and People Ops items like this. Reach out if you’d like to talk more.
-Kerri & Team
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