You don't have a people problem. You have a systems problem.
You started this business to run it, not to become an HR department. I'm Kerri Roberts. I help Missouri owners with 10 to 350 employees build the HR foundation they've been missing, then hand it back so your team can run it.
What "HR" actually means
Most owners think HR means culture, and culture matters. But it's the roof. The foundation is the offer letter that doesn't promise something you can't legally deliver, the 1099 contractor who's really an employee, the no-call-no-show with no written policy behind it, and the manager who was promoted because he was great at the job and never taught how to lead. When the foundation is missing, the pizza party doesn't help.
There are 13 systems underneath every business that employs people. Most owners have a few of them in good shape and don't know the rest exist. That's normal. It's also where the expensive surprises come from.
How it works
Find the gaps. Every engagement starts with an HR Audit. I walk through all 13 systems with you and hand you a prioritized roadmap.
Build the foundation. For six months, I build what the audit found, one priority at a time: handbook, job descriptions, pay structure, manager training, whatever comes first for you.
Run it yourself, with an advisor. Once it's built, your team runs HR in-house and I stay on as your advisor. That's the goal from day one.
Who this is for
This works best for owners and CEOs who have grown faster than their HR, who are tired of every people problem landing on their desk, and who want it fixed for good rather than handed off forever. If you want someone to take HR off your plate permanently, I'm not the right fit, and I'll tell you so. I don't believe your HR should be outsourced forever. It should run inside your business, with an advisor you trust.
Not ready for consulting?
If you're a smaller business, or the office manager who got handed HR with no training, the courses give you the same frameworks I use with clients for $49 or $69.
About Kerri
I came up through HR from the bottom to the top, then served as a COO. That second part matters more than it sounds: I know how to read a P&L, and I know an HR decision is also a business decision. I've done this work in warehouses, call centers, mortgage finance, higher education and insurance. I'm also the author of The HR Easy Button. For speaking and the podcast, visit kerrimroberts.com.
Results
“The team at Salt & Light fulfilled exactly what I hired them for. I am very happy with the results.”
— Owner, Contracting Firm
“From simple policies to complex employee situations, Salt & Light offered effective solutions and delivered in a professional and caring manner.”
— President, Lumber Company
“You don’t know what you don’t know. Kerri is a wealth of knowledge… Finally, a fractional that delivers.”
— Chief of Staff, Tech Firm
