What could an outsourced HR Pro do for you?
I've had several business owners say, “We don’t have an HR person, but we don’t really need one. So, I’m not sure what you could even do for our company.”
And if you know me, I truly appreciate candor, so this response does not upset me.
It does, however, make me grin, because what I know is -
you don’t know what you don’t know.
Take a current client of mine, for example. The owner emailed me and asked to grab lunch. We sat down and he said, “My business is already run really well. We know what we’re doing. I’d like to work with you, but all we really need are performance reviews.”
And I was thrilled! I appreciate a person who knows what they want. I sent a follow up email a couple of days later to send my contract and kick off our engagement.
Here’s some of what I sent:
What you need-
Systematic Performance Management
Questions I have before we get started:
What’s the current process look like?
paper based
electronic
If paper, are you interested in electronic?
How do performance reviews/raises tie into your budgeting process?
Would you like annual raises to be calculated along with this process?
Are your managers trained in how to score employees?
Long story short - I’m eight months in and here’s some of what I have accomplished for this client:
Bi-monthly employee newsletter to increase communication
Formal job descriptions created and shared with employee population
Career ladder graphics to show how each role can grow, what they need to get to the next level in their careers, etc.
Vetted, selected and implemented an HR/payroll software
Updates to employee policy manual (handbook)
Compensation data study on every staff position
Upgraded performance management process
Spoke on employee satisfaction survey results at their annual holiday event
Led sessions at their executive team meeting
Assisted them in hiring a full-time HR generalist
If you think your HR is “fine” but suspect there might be gaps you can't quite see, the free HR Audit will reveal them: saltandlightadvisors.com/hraudit
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Resources to keep building:
🎯 Take the free HR Audit — Score your HR systems in 5 minutes and see exactly where your gaps are.
👉 saltandlightadvisors.com/hraudit
🎙️ Listen to Don't Waste the Chaos — The podcast for small business owners building strong people operations.
📖 Get The HR Easy Button — Kerri's book on building HR systems that actually work for small businesses.
✉️ Subscribe to the newsletter — Weekly HR insights for founders, in your inbox every Monday.
👉 saltandlight.myflodesk.com/saltandlightadvisors
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Need fractional HR support or want to talk through a specific challenge?
👉 saltandlightadvisors.com/contact
Ready to build foundational HR systems on your own?
